At Spire Soft, we are committed to respecting and protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website [https://spiresoft.co] (the “Site”) or contact us directly.

By using our Site or submitting your personal data, you agree to the terms outlined in this Policy.

We reserve the right to update this Policy at any time to reflect legal, technical, or business changes. Any updates will take effect once posted on this page. We encourage you to review this Policy periodically.

This California Privacy Policy (“California Policy”) is a supplement to our general [Privacy Policy] and applies solely to residents of the State of California, in accordance with the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and other California privacy laws. Any terms not defined in this California Policy have the same meaning as in our general Privacy Policy.

1. Your Privacy Rights

If you are a California resident, you have specific rights regarding your personal information, including the right to:

• Know what personal information we collect, use, disclose, or share.
• Request access to the specific pieces of personal information we have collected about you.
• Request deletion of your personal information.
• Request correction of inaccurate personal information.
• Opt-out of the sale or sharing of your personal information (if applicable).
• Limit the use of sensitive personal information (if applicable).
• Not be discriminated against for exercising any of your privacy rights.

2. Categories of Personal Information We Collect

We do not automatically collect any personal data unless you voluntarily provide it by interacting with our site or communicating with us. Specifically, we may collect the following personal information:

• Your name, email address, and company name, if submitted through:

  • Your name, email address, and company name, if submitted through:
  • Inquiry or demo request forms
  • Support messages via live chat
  • Job application forms
• Any other information you choose to share in emails sent to official contact addresses (e.g., info@spiresoft.co , support@spiresoft.co)

We do not collect sensitive personal information unless required for legitimate business or legal purposes.

3. How We Use Your Information

We use personal information to:

• Provide and maintain our software and services
• Communicate with you regarding your account or service inquiries
• Improve and develop our products
• Comply with legal obligations
• Prevent fraud and protect our users

4. Disclosure and Sharing of Personal Information

We do not sell your personal information. We may share your data with trusted service providers to help us operate, analyze, or improve our services — under strict contractual obligations.

We do not knowingly sell or share the personal information of individuals under the age of 16.

5. Retention of Data

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Retention timelines vary depending on the type of data and purpose of use.

6. Marketing Communications

At present, Spire Soft does not use the personal data you provide through our website for email marketing or advertising communications.

If we decide to use your information for such purposes in the future, we will seek your explicit consent before doing so.

7. Cookies and Analytics

Like most websites, we use cookies to understand how visitors interact with our site and improve user experience. Cookies may collect:

• Browser type and version
• Pages visited
• Time spent on the site
• Referral sources

For details on what cookies, we use and how to manage them, please refer to our Cookies Policy.

8. How to Submit Requests

You can exercise your California privacy rights by:

• Emailing us at: [support@spiresoft.co]
• Calling us at: [ +1 559 944 2479]

We may need to verify your identity before processing certain requests. If you are an authorized agent submitting a request on someone’s behalf, we may require proof of your authorization.

9. Children’s Privacy

Our services and website are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a minor has submitted information to us, please contact us immediately.

10. Shine the Light Act

California residents may also request information regarding the disclosure of personal information to third parties for their direct marketing purposes under the “Shine the Light” law (California Civil Code §1798.83). Spire Soft LLC does not use the personal data you provide through our website for email marketing or advertising communications.